Services Agreement

Tracy Saqladi – Empowered Ascension

Please read these terms carefully before purchasing or using any of my services or resources. These terms set out our legal rights and responsibilities and form the basis of our working relationship.

By purchasing, booking, accessing, or using any of my services or resources, you agree to be bound by this Services Agreement.

If there is anything in this agreement that you do not understand, or which does not reflect your understanding of my services, please contact me before proceeding.

For any questions about this agreement, please contact:

Tracy Saqladi
Email: [email protected]

1. Definitions

In this agreement:

“I”, “me”, “my” means Tracy Saqladi, trading as Tracy Saqladi – Empowered Ascension.

“You”, “your”, “client” means the person purchasing, booking, accessing, or using my services or resources.

“Services” means any paid or free service, session, programme, course, workshop, training, event, reading, retreat, webinar, resource, recording, portal content, or other offering I make available now or in the future.

2. About Me

I am a sole trader trading as Tracy Saqladi – Empowered Ascension.

3. Services Covered by This Agreement

This agreement applies to all services and resources I provide, including but not limited to:

Transference Healing® sessions
Seven Planes of Transformation sessions
Animal Magic readings
Chiron readings
Transference Healing® Fundamentals Training
Transference Healing® Advanced Training
Transference Healing® workshops, including Animal Magic, Beyond Doorways 1, Beyond Doorways 2, and Child of Light
Enlighten course
Master Programme
Spiral Temple Membership
Other services, including in person or online teachings, events, retreats, webinars, group sessions, recordings, and any future offerings

All of the above are referred to in this agreement as the Services.

4. Basis of This Agreement

If you buy any Services from me, you agree to be legally bound by this agreement.

If you use any free resources I provide, including but not limited to discovery calls, free trainings, meditations, webinars, downloadable resources, recordings, podcasts, or workbooks, you also agree to be bound by this agreement where relevant, except for clauses that apply only to paid services, such as payment terms.

This agreement also incorporates, where applicable:

my website terms of use
my privacy policy
any programme, service, sales, booking, or checkout page descriptions
any written correspondence between us, including email or messages, confirming the Services to be provided
any specific written agreement between us that supplements or replaces part of this agreement

If there is any conflict between this agreement and a specific written agreement between us, the specific written agreement will take priority.

5. Description of Services

The main characteristics of each Service are described on the relevant sales page, booking page, service description, invoice, email, or message correspondence.

Some service-specific arrangements include:

A full Transference Healing® session usually lasts between 60 and 120 minutes and includes the healing plus feedback, delivered in person, by voice note, or by live call, as agreed.
Seven Planes of Transformation sessions include work on one of the seven planes, followed by a full Transference Healing® and feedback.
Transference Healing® Fundamentals Training, Advanced Training, and in person workshops are delivered in person unless I expressly agree otherwise in writing.
Animal Magic and Chiron readings are typically delivered by recording or live video call.
Course and programme content is described on the relevant webpage or booking materials.

Transference Healing® is an independent healing modality founded and anchored by Alexis Cartwright. My Services are my own independent offerings as a registered practitioner and teacher of that modality.

6. How a Contract Is Formed

A legally binding contract is formed between us when I accept your booking or order.

You place an order by booking with me, requesting Services, or making payment by bank transfer, PayPal, or any other payment method I make available.

Your payment or booking request is an offer to purchase Services. It does not mean that I have accepted your order.

I may decline an order, including where:

I reasonably believe the Services are not suitable for you
there has been an error in pricing or description
availability has changed
my circumstances have changed
I believe we are not the right fit to work together

I accept your order when I either:

send you written confirmation, or
begin providing the Services,

whichever happens first.

7. Consumer Rights Information

If you are a consumer, meaning you are acting wholly or mainly outside your trade, business, craft, or profession, you have certain rights under UK consumer law, including that services must be performed with reasonable care and skill.

If this agreement is entered into at a distance or off premises, you may also have a statutory 14 day cancellation right under the Consumer Contracts Regulations, as set out in clause 12 below.

Nothing in this agreement removes any rights you have that cannot legally be excluded.

8. Provision of Services

I will provide the Services within the timeframe described in the relevant service description, sales page, booking confirmation, or otherwise agreed between us.

Some services may be delivered:

in person at my healing room in Narborough, Leicestershire
live online via Zoom, FaceTime, or another agreed platform
remotely or absentee, because the work is carried out through the energetic body

Where a session is delivered remotely or absentee, you may either attend live or simply go about your day while I carry out the session, and I will then provide your record sheet and feedback by agreed method.

All sessions, including rearranged sessions, must be used within the applicable period set out in the relevant service description, package terms, or programme terms, failing which they may expire.

I may record calls or online sessions for administration, record keeping, delivery, or training purposes. By entering into this agreement, you consent to recording for those purposes unless we agree otherwise in writing.

9. Rescheduling, Late Arrival, and Non-Attendance

You may reschedule a one to one healing session if you give me at least 48 hours’ notice.

If you give less than 48 hours’ notice, fail to attend, arrive too late for the session to proceed meaningfully, or are unavailable for a remote or absentee session without prior agreement, the session will usually be treated as used and non-refundable.

Workshops, trainings, retreats, and events are generally non-refundable and non-transferable once booked, unless I cancel them or applicable consumer law requires otherwise.

If exceptional circumstances arise, I may, at my sole discretion, offer a transfer or reschedule, but I am not obliged to do so.

10. Events Beyond My Control

I am not responsible for delays or changes caused by events beyond my reasonable control, including illness, emergency, venue issues, travel disruption, internet failures, platform outages, or other technical problems.

If this happens, I will take reasonable steps to minimise disruption and resume or rearrange the Services as soon as reasonably possible.

11. Your Responsibilities

You agree that:

you will pay for the Services in accordance with this agreement and any agreed payment plan
you will provide accurate, complete, and up to date information that I reasonably need to provide the Services safely and appropriately
you will keep me informed of any relevant changes to your health, medical situation, medication, diagnosis, treatment, or personal circumstances
you are responsible for your own decisions, actions, and results
you will communicate with me respectfully and honestly
you will follow any reasonable participation guidelines for group work, events, or programmes
you will complete any integration work, practices, or follow up steps I assign if you wish to gain the fullest benefit from the Services

12. Cooling Off Rights for Consumers

If you are a consumer and this contract is a distance or off premises contract, you usually have the right to cancel within 14 days after the date the contract is entered into, without giving any reason.

To exercise this right, you must clearly tell me that you wish to cancel before the 14 day period ends.

If you ask me to begin providing the Services during that 14 day period, and you later cancel before the Services have been fully performed, you may have to pay for the part of the Services already supplied up to the date of cancellation. If the Services are fully performed during the cancellation period, your right to cancel may end once the legal requirements for this have been met.

If you validly cancel within the cooling off period, I will reimburse sums due in accordance with applicable law and, where required, using the same payment method unless we agree otherwise.

13. Fees, Payment Plans, and Non-Payment

The fees for the Services are set out on the relevant sales page, booking page, invoice, email, or other written correspondence.

Payment may be made by bank transfer, PayPal, or any other method I make available.

If a payment plan is offered, you agree to make all instalments on time. If any payment is missed, I may:

suspend access to the Services
refuse future bookings
require immediate payment of the outstanding balance
charge statutory or contractual interest where lawful

Unless otherwise required by law or expressly stated by me in writing, fees are non-refundable except:

where you validly cancel under the cooling off rules
where I cancel a service and do not provide a suitable replacement or reschedule
where a refund is required by law

For programmes, packages, trainings, workshops, and courses, your payment reserves my time, preparation, materials, and space. For that reason, no refund is usually given if you choose not to attend, participate, complete, or continue.

I reserve the right to recover unpaid sums owed to me.

14. No Chargebacks Without Proper Basis

You agree not to make or threaten any unjustified chargeback or payment reversal.

If a chargeback is made without valid legal basis, I reserve the right to dispute it, suspend access to all current services and materials, and pursue recovery of the outstanding sum and any reasonable associated costs.

15. Nature of the Services and Important Health Disclaimer

My Services are spiritual, energetic, educational, and supportive in nature.

They are not medical advice, mental health treatment, psychotherapy, counselling, psychiatric care, or a substitute for professional healthcare.

I am not a medical doctor, psychiatrist, psychologist, or licensed therapist.

I do not diagnose illness or disease, prescribe treatment, or guarantee any particular medical, psychological, financial, or personal outcome.

By entering into this agreement, you understand and agree that:

any decisions you make about your health, treatment, wellbeing, relationships, work, or life are entirely your responsibility
you should seek independent advice from an appropriate licensed professional where needed
if you are under the care of a doctor, therapist, or other healthcare provider, it is your responsibility to decide, with their advice where appropriate, whether my Services are suitable for you
you will not use my Services as a replacement for medical, psychiatric, psychological, or therapeutic care

I expect the work to be helpful and supportive, but I cannot promise specific results, because outcomes depend on many factors beyond my control, including your participation, circumstances, and integration.

16. Self Regulation and Professional Status

I have been trained and certified in Transference Healing® through Transference Healing Pty Ltd.

You understand that these treatments, therapies, teachings, and modalities are not licensed or regulated by a UK government body and are instead self regulated within their own professional lineage and framework.

17. Personal Responsibility, Safety, and Insurance

By attending or participating in any session, workshop, training, retreat, event, group, programme, webinar, or other Service, whether in person or online, you acknowledge and agree that you are fully responsible for:

your own personal wellbeing
your own physical and emotional safety
your own decisions and actions
any insurance you consider necessary

You agree to participate at your own discretion and risk.

Nothing in this agreement excludes or limits any liability that cannot legally be excluded or limited, including liability for death or personal injury caused by negligence.

Subject to that, and to the fullest extent permitted by law, I am not liable for any loss, injury, damage, cost, or adverse effect arising from your participation in the Services unless caused by my breach of contract, negligence, or other liability that cannot legally be excluded.

18. Integration Work and Follow Up

After sessions or during programmes, I may assign practices, reflections, integration work, or follow up actions.

These are provided for your benefit and are often an important part of the process. You remain responsible for whether and how you complete them.

19. Intellectual Property

All materials I provide, whether printed, digital, recorded, spoken, written, or otherwise shared, including manuals, worksheets, meditations, recordings, templates, teachings, portal content, and session materials, remain my intellectual property unless I expressly state otherwise in writing.

You may use these materials only for your own personal, non-commercial use unless I expressly authorise wider use in writing.

You must not:

copy, reproduce, republish, upload, post, transmit, or distribute them
sell, license, share, teach from, or commercially exploit them
give access to third parties
record, film, screenshot, or circulate materials where this is prohibited

20. Confidentiality

Any personal information you share with me will be treated as confidential, except:

where disclosure is required by law
where I reasonably believe there is a serious risk of harm to you or others
where disclosure is necessary for legitimate administration of the Services and permitted by law

Any information, feedback, channelled guidance, recordings, or materials I share with you are confidential and intended only for you, unless I state otherwise.

If you participate in any group session, programme, workshop, training, or event, you agree to keep confidential all personal information shared by other participants and not disclose or use it for your own benefit without their express permission.

These confidentiality obligations continue after this agreement ends.

21. Data Protection and Privacy

I will use your personal information to:

provide the Services
process payments
communicate with you about the Services
send information about similar services where lawful, unless you opt out

I will handle your personal data in accordance with my privacy policy and applicable data protection law.

I will not share your personal information with third parties except where necessary for providing the Services, required by law, or otherwise permitted under my privacy policy.

22. Complaints and Problems

If you are unhappy with any aspect of the Services, please contact me as soon as possible so that I have a reasonable opportunity to address the issue.

Where appropriate, I may, at my discretion, repeat, vary, reschedule, or otherwise remedy the affected part of the Services.

Nothing in this clause affects any statutory rights you may have.

23. Ending the Agreement

If a service or programme has a stated duration, this agreement ends when that service or programme ends, unless terminated earlier under this clause.

If Services are provided on an ongoing basis without a fixed term, either of us may end the agreement by giving one month’s written notice, unless a different notice period is stated in the relevant service description.

I may terminate this agreement immediately on written notice if:

you materially breach this agreement
you behave abusively, aggressively, inappropriately, or unlawfully
you breach group rules or confidentiality
you make an unjustified chargeback
I reasonably believe the working relationship is no longer appropriate, safe, or workable

If I end the agreement because I decide we are not the right fit, I may, at my discretion, refund any unused part of prepaid Services.

Termination does not affect rights or obligations that have already arisen.

24. Limitation of Liability

Nothing in this agreement excludes or limits any liability that cannot legally be excluded.

Subject to that, I am not liable for:

losses that were not reasonably foreseeable when the contract was formed
losses not caused by my breach or negligence
business losses, including loss of profits, revenue, business opportunity, contracts, data, goodwill, or management time

To the fullest extent permitted by law, my total liability to you in relation to any claim arising out of the Services is limited to the amount you paid for the specific Service giving rise to the claim.

25. Non-Disparagement During Disputes

If a dispute arises, both parties agree to act reasonably and in good faith and not to publish or share false, misleading, malicious, or unnecessarily disparaging statements about the other, including on social media.

This does not prevent either party from giving honest evidence, making protected legal disclosures, or seeking lawful professional advice.

26. Entire Agreement

This agreement, together with any incorporated documents referred to in it, constitutes the entire agreement between us relating to the Services.

You acknowledge that you have not relied on any statement or promise not set out in this agreement, except where the law provides otherwise.

27. Third Party Rights

No person other than you and me has any right to enforce any term of this agreement.

28. Governing Law and Jurisdiction

This agreement is governed by the law of England and Wales. The courts of England and Wales will have exclusive jurisdiction over any dispute arising out of or in connection with this agreement, unless applicable consumer law allows otherwise.